Hi Joan - Yes, I am also rather frustrated. I would like to know if the problem is 'theirs' or mine; if mine I'll try to fix it from this end. I'm sure I'll hear something back from Isabel tomorrow sometime - fingers crossed.

It would perhaps help if we could determine who else is still experiencing this problem, and where in the world they are residing - it might possibly be a server problem in the area in which we live.

Apparently both Elizabeth and Roger no longer have the problem, but there are still several (Marjery, Rick Green, Judy Kenyon), including you and I, that are.
Pat