Hi Kay,

Brian usually asked people to put any transcripts on a Word document and attach it to an email message. Is this what you were doing?
You could just put the transcript in the body of an email message if that is easier, but it could lose any formatting apart from set lines. He asked people to keep each line the same as those in the original will, because this made transcripts easier to correct if someone spotted an error.

If you are having a problem sending it to John you can send it to me and I'll send it on.
Sue at d2.net.au (@ instead of "at" and no gaps).

Sue